cb44's Privacy Policy
cb44 takes your personal information seriously. This policy explains what data we collect, how we store it, and the steps we take to protect your privacy.
This privacy policy applies to all services, websites, and applications on the cb44 platform. By using any cb44 service, you agree to the terms of this policy. Please read this document carefully.
Introduction & Scope
cb44 is a safe and reliable online gaming platform serving players in Bangladesh. We place the highest priority on our users' privacy and maintain internationally recognized security standards to protect your personal information.
This privacy policy explains how cb44 collects, uses, discloses, and safeguards your personal information. It applies to our website (cb44.mom) and all related services.
If you disagree with any part of this policy, please refrain from using our services. This policy may be updated from time to time, and your continued use of cb44's services after any changes will be considered your acceptance of the updated policy.
What Information We Collect
cb44 may collect the following types of information:
2.1 Information You Provide Directly
When you create an account or use our services, we collect:
- Full name and date of birth (for age verification)
- Email address and mobile number
- Residential address
- Payment information (bKash, Nagad, Rocket, Upay — for transaction processing only)
- Identity verification documents (where applicable)
2.2 Automatically Collected Information
When you use our website, we automatically collect:
- IP address and device identifier information
- Browser type and operating system
- Website browsing history and click data
- Login times and session information
- Data from cookies and similar tracking technologies
2.3 Transaction Information
We retain records of your gaming activity, deposit and withdrawal history, and bonus usage. This information is used to ensure account security and responsible gaming.
Purpose of Data Use
cb44 uses your information for the following purposes:
- Account Management: To create, verify, and maintain your account.
- Service Delivery: To provide gaming features, bonuses, and promotional offers.
- Payment Processing: To complete financial transactions via bKash, Nagad, Rocket, and Upay.
- Security: To prevent fraud, money laundering, and unauthorized access.
- Age Verification: To ensure that only users aged 21 or above are using the service.
- Responsible Gaming: To monitor gaming behavior and identify problematic patterns.
- Customer Support: To respond to your questions and resolve issues.
- Legal Compliance: To comply with applicable laws and regulations.
- Platform Improvement: To analyze and enhance the user experience.
Data Disclosure & Third Parties
cb44 does not sell or rent your personal information to third parties. However, information may be shared in the following circumstances:
4.1 Service Providers
We work with trusted third-party service providers who assist in operating our platform. This includes payment processors, technology infrastructure providers, and game software developers. These providers are given access only to the information needed to perform their specific services and are required to uphold the same privacy standards.
4.2 Legal Requirements
We may be required to disclose your information to authorities pursuant to a court order, government directive, or applicable law. In such situations, cb44 will always act in compliance with the relevant law.
4.3 Security & Protection
Information may be shared with relevant authorities or industry bodies to prevent fraud, money laundering, or other illegal activities.
cb44 never shares your complete payment details (such as your mobile banking PIN or password) with third parties. Our systems use only the information necessary to process transactions.
Data Storage & Security
5.1 Retention Period
cb44 retains your personal information for as long as your account is active or as needed to provide services. Even after an account is closed, we may retain certain information for the period required to meet legal obligations, resolve disputes, and enforce our agreements.
5.2 Security Measures
To keep your information secure, cb44 applies the following technical and organizational measures:
- All data transmissions are secured using SSL (Secure Socket Layer) encryption technology.
- Sensitive data is stored in encrypted form.
- Regular security tests and audits are conducted.
- Access to data is restricted to authorized personnel only.
- Two-Factor Authentication (2FA) is available.
- Suspicious login attempts are automatically detected and blocked.
5.3 In the Event of a Data Breach
If a data breach occurs, cb44 will notify affected users as quickly as possible and take the necessary remedial steps. Our security team monitors around the clock, 24/7, to detect any unusual activity.
Cookies & Tracking Technologies
The cb44 website uses cookies and similar technologies to improve your browsing experience.
6.1 Types of Cookies
- Essential Cookies: Required for the core functionality of the website. Used to maintain login sessions and ensure security.
- Functional Cookies: Help remember your preferences (language, category).
- Analytics Cookies: Collect information about how the website is used, helping us improve our services.
6.2 Managing Cookies
You can control cookies by adjusting your browser settings. Please note that disabling essential cookies may affect certain key features of the website. Refer to your browser's help section for more information.
Your Rights & Choices
As a cb44 user, you have the following rights:
7.1 Right to Access Your Information
You may contact us at any time to find out what information we hold about you. We will provide this information within a reasonable timeframe.
7.2 Right to Correct Your Information
If any of your personal information is inaccurate or incomplete, you may request a correction. Our customer support team will process this request.
7.3 Right to Delete Your Information
In certain circumstances, you may request the deletion of your personal information. However, information retained to fulfill legal obligations may not be deleted in full.
7.4 Right to Opt Out of Marketing Communications
You may opt out of receiving promotional emails or messages at any time. Contact our support team to do so.
To exercise these rights or for any questions about your information, please contact our support team.
Protection of Minors
cb44 strictly provides services only to users aged 21 or above. We do not knowingly collect personal information from minors.
Age verification is in place during the registration process. If we become aware that a minor is using our platform, we will immediately close that account and delete any collected information.
If a parent or guardian suspects their child is using our platform, please contact our support team immediately.
International Data Transfers
cb44's technology infrastructure may operate on servers located in various countries. Your information may be processed or stored outside of Bangladesh. In such cases, we ensure that:
- Appropriate contractual arrangements are maintained to protect the data.
- Third-party providers adhere to the standards set out in this privacy policy.
- Internationally recognized security protocols are followed.
By using our platform, you consent to this kind of international data transfer.
Policy Changes
cb44 reserves the right to update this privacy policy at any time. Changes will be published on this page and the "Last Updated" date will be revised accordingly.
For significant changes, we may send a notification to your registered email address. However, it is your responsibility to review this policy regularly.
Continued use of our services after a policy change will be considered your acceptance of the updated terms. If you do not agree with the changes, you may contact us to request the closure of your account.
Contact Us
Privacy-Related Questions & Requests
If you have any questions, concerns, or requests regarding this privacy policy, please contact our support team. We provide assistance in both Bengali and English.
Live Chat Support
Contact us via live chat for immediate 24/7 assistance.
Email Support
Support Hours
Seven days a week, 24 hours a day — in Bengali and English.
Please Note
- Never share your payment PIN or password with any cb44 representative.
- If you notice any suspicious activity, inform us immediately.
- Change your account password regularly.
- Do not leave your device unattended while logged in.
- For any issue, our 24/7 support team is always ready to help.